Last week, Yext launched its Yext Answers plugin to the WordPress community. The goal was to bring a platform that won the Best Software Innovation category of the 2020 Global Search Awards to WordPress. However, my experience was far from satisfactory.
“For people searching on a WordPress website, the Answers Connector provides a seamless search experience,” said Alexandra Allegra, the Senior Product Marketing Manager at Yext. “For businesses and organizations that integrate it, it drives higher rates of conversion, which generates more revenue. It helps lower support costs because when businesses can deliver detailed, official answers, customers don’t have