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Talking point: Handling support for commercial users on the WordPress forums

Agenda for August 27th Support Meeting

During the support teams weekly meeting on August 27th the topic of support for users who may have both a free, and commercial, product from an author was discussed.

The support team wishes find a good baseline for how to distinguish between what is considered commercial support, and also be more transparent about the process that occurs when commercial support is discovered.

This post is not a final say, but rather a continuation of this discussion, to father views from those unable to attend our weekly meetings, and also to allow for

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